Fast, Reliable Telemedicine Consults You Can Trust
The veterinary telemedicine consulting services offered by PetRays are specifically designed to help veterinarians improve the speed and quality of animal health care.
The board-certified specialists at PetRays provide both thorough and timely consultations for small and large animals, avian/exotics and equine in the following specialty fields:
- Critical Care
- Internal Medicine
When making a clinical decision, time is of the essence. As a PetRays client, you benefit from accurate and reliable telemedicine consults delivered rapidly anytime you need them. The PetRays team is available 24-hours a day, seven days a week. We are there when you need us most because your patient’s care is our first priority too.
With PetRays, you have access to the same class of veterinary specialists commonly found only at large universities or veterinary referral centers. PetRays is committed to helping you improve the quality of patient care provided in your clinic. You can rest easy knowing you have a team of professionals who care as much about your practice as you do.
The PetRays management team has more than 40 years combined experience in providing high-quality telemedicine services. All specialists are board-certified in their respective fields and are committed to building solid long-term relationships with our clients. Partnering with PetRays means we become an extension of your practice and our services are tailored to meet your clinic’s needs. We know how important timely accurate consults are to your practice, and we deliver.
PetRays gives you peace of mind knowing that a team board certified veterinary specialists and a dedicated support team are available when you need them. This level of service is unsurpassed in the industry. DICOM images are transferred directly to PetRays from your digital system. For our non-digital clients, images are easily and efficiently transmitted with the use of proprietary PetRays software. All images are archived and easily accessible to PetRays specialists for comparison on future cases, all at no extra charge.
Our proprietary online information system simplifies the entire process including reporting and monitoring turnaround times. Professional typed reports are faxed and/or emailed directly to your clinic after a board certified specialist has reviewed your case. Reports are also available online for you to review, to print, or to forward to other specialists in patient care anytime you need them. Verbal consultations with our board certified specialists are also available. Direct contact information to reach the specialists is provided on each report and available for all cases. 24/7/365 award winning customer support is available as a value added service at no additional cost.
The PetRays infrastructure consists of multiple redundant high speed data lines and redundant servers. This means that we are operational when you need us, with a five 9’s track record of 99.999% uptime. We back that with an award winning technical support team that is available 24/7/365.